What is your return policy?
Mozzafiato Couture will accept returns for exchange, store credit, or refund. Please email email@example.com for a form.
Returned items must meet these requirements:
- Returns MUST be shipped back to us within 48 hours from receipt of delivery for return to be accepted.
- You must contact us at: firstname.lastname@example.org within 24 hours from delivery
- Merchandise must be in original condition and packaging (Items with scents, stains, washed, deodorant and signs of wear will not be refunded).
- Accompanied by return form.
Non-returnable items include (refunds/exchanges/store credit not accepted):
- Sale items, Bodysuits, Swimwear, Lingerie, and items purchased with Coupon Codes.
Items must be returned at the customer's expense.
- Mozzafiato Couture is not responsible for lost, stolen or damaged merchandise in transit to our location. (Insurance is recommended)